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Within Muscat : 2 to 3 business days
Rest of Oman: 3 to 6 business days
Global- Within Muscat: 4 to 5 business days. Free Delivery for orders above OMR 25.
Global- Rest of Oman: 5 to 8 business days. Free Delivery for orders above OMR 25.
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Xhawi Marketplace Terms and Conditions
These Terms and Conditions (the “Policy”) are binding upon all users of the Xhawi marketplace (“Xhawi” together with “we,” “us,” and “our”). This Policy forms a legally binding contract between each user (“you” or “consumer”) of the Services and Xhawi. By accessing or using the Services, you agree to the terms outlined in this Policy, along with the Privacy Policy and any other policies published by Xhawi.
1. Acceptance of Policy
By using the Xhawi Services, including browsing the Xhawi website, mobile apps, or other services, you acknowledge and agree to the terms of this Policy. Continued use of the Services constitutes acceptance of these terms and any amendments published by Xhawi from time to time.
2. Product Warranty and Liability
a. Independent Sellers
Xhawi is a platform that connects buyers and independent sellers. Products listed on Xhawi are sold directly by third-party sellers and not by Xhawi.
b. Warranty Coverage
3. Content Accuracy and User Interactions
a. Product Information
Xhawi does not guarantee the accuracy, intellectual property compliance, or legality of product descriptions or other content provided by sellers. Users acknowledge that this responsibility lies with the independent seller.
b. Interactions with Sellers
Xhawi does not screen individual sellers or buyers. Consumers interact with sellers at their own risk. By using the marketplace, you release Xhawi from any liability arising from user interactions or transactions.
4. Returns, Exchanges, and Refunds
5. Third-Party Links
The Xhawi platform may include links to third-party websites or services. Xhawi is not responsible for the availability, content, or functionality of such third-party links. Users access these at their own risk.
6. No Warranties
The Xhawi Services are provided on an “as-is” basis without any warranties, express or implied. Xhawi disclaims warranties as to title, merchantability, non-infringement, and fitness for a particular purpose.
7. Service Availability
Xhawi does not guarantee that the Services will be available, secure, or free from defects, viruses, or errors. Access may vary by browser, device, and operating system.
8. User Responsibility
Consumers use the Xhawi marketplace at their own risk. All costs associated with the use of the platform, including hardware, software, and internet fees, are the responsibility of the user.
9. Limitation of Liability
To the fullest extent permissible by law, Xhawi and its employees, officers, directors, or agents shall not be liable for:
10. Indemnity
Consumers agree to indemnify and hold Xhawi harmless from any claims, losses, damages, or expenses arising from:
11. Governing Law and Disputes
This Policy is governed by the laws of the Sultanate of Oman. Disputes shall be resolved exclusively by the courts of the Sultanate of Oman.
12. Severability
If any provision of this Policy is deemed unenforceable, the remaining provisions shall remain in full force and effect.
13. Non-Waiver
Xhawi’s failure to enforce any provision of this Policy does not constitute a waiver of such provision.
14. Assignment
Xhawi reserves the right to assign its rights and obligations under this Policy to a third party.
15. Amendments
Xhawi reserves the right to modify this Policy at any time. Updates will be published on the platform, and continued use of the Services constitutes acceptance of the revised terms.
By using Xhawi, you agree to these Terms and Conditions. For inquiries, contact Xhawi customer support.
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